Have you ever read the Book “How to Win Friends and Influence People” by Dale Carnegie? If you haven’t, I STRONGLY recommend that you do. Not because it will make you a better cop (though of course it will), but because it will make you a better human being.
Despite having read this book a few times and considering myself a pretty good communicator, I’m going to relay a story about how to NOT win friends or influence people.. Especially with your dispatcher. Continue reading “How NOT to Make Friends and Influence Dispatch “